In Quebec, peer-led interventions are thriving. They are widely implemented among stigmatized populations—for example, in HIV prevention efforts and initiatives targeting vulnerable...

Continuing education for home health aides is constantly evolving and is expected to grow further. Demand is increasing, both in terms of the number of professionals and the quality of...

At SOS Suicide Phénix, every volunteer counselor who is recruited first undergoes a training program. As a result, a counselor does not become operational for several months, or even a...

Each remote health prevention and assistance program (PADS) develops its own initial and continuing training programs. However, the number of counselors, as well as their status—whether...

At Suicide Écoute, anonymity is a golden rule. Callers open up precisely because of this anonymity. They need to talk and confide in someone, since they are not always able to do so with...

We asked three helplines—Fil Santé Jeunes, Addictions Drogues Alcool Info Service, and Hépatites Info Service—to share specific examples of calls they’ve received. The desire to confide...

In a survey conducted by INPES, teachers report generally satisfactory health compared to that of other working adults, as well as a better quality of life. However, the sometimes...

"Compared to other occupational groups, teachers are doing fairly well," notes Viviane Kovess. However, this overall finding masks significant disparities. For example, higher education...

Why do people forgo medical care? Caroline Desprès, a physician and anthropologist, conducted some forty interviews in the Lille area to explore this question. While the decision to...

INPES and the organizations that manage remote support services (hotlines and online services) conduct various types of evaluations: user surveys, monitoring of counselors regarding the...